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ICT Projects Technician

Aberdeen

Xodus Group currently has offices across the globe and the IT department currently supports 500+ members of staff between these locations.  As a rapidly changing company who are continually looking to expand into new geographies, we are looking to build on our current achievements with the appointment of a new ICT Projects Technician.


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The Role:

Reporting to the Group IT & Communications Lead, you will work as part of a small team and will be responsible for planning, managing and delivering ICT projects.  This position will be based in our Aberdeen HQ, however there is the potential to work in other company offices worldwide as required.

Remuneration:

Salary will be in the range of £25 - £30K, dependent on experience.


Key Requirements:

  • The ability to work under pressure and effective time management
  • Customer and business focused
  • Integrated team player, working within a geographically dispersed team
  • Excellent communicator
  • A preference for simplicity over complexity
  • Ability to resolve issues in a methodical timely manner
  • Proactive working attitude

Experience/Skills:

  • Extensive knowledge of Microsoft environments including Active Directory, Windows Server 2008, 2012, 2016, Microsoft System Centre Operations Manager, System Centre Configuration Manager, Office 365 Admin (Hybrid Exchange, Skype for Business, Intune etc), System Centre servers and Azure
  • Experience in working within Cisco, Citrix, SharePoint, IIS, SQL
  • Experience with virtual environments including VMware, Hyper – V
  • Experience Preferred with HP Proliant servers and HP Lefthand SAN systems, Synology NAS
  • Strong problem solving skills
  • Networking
  • Backup and replication technology including Veeam and Microsoft DPM

How to apply

CV and covering letter should be sent to recruitment@xodusgroup.com with ‘ICT Projects Technician’ clearly listed in the email subject box. Please include salary expectations and details of availability when applying.


Closing date for all applications is 1st December 2017.

Facilities Administrator

London

An exciting opportunity has come available for a Facilities Administrator based in our London Office.  

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Overall Purpose of the Role

The Facilities Administrator is a support function role providing high quality, effective and efficient front of house and facilities services. Ensuring a great first impression, welcoming experience and health and safety briefing to staff and visitors. As front of house, being the first-person clients and visitors will see, a friendly, well presented and approachable person with a ‘can do’ attitude is required. The ability to work under pressure, manging own workload and using own initiative to find solutions to practical matters will be key attributes required in this role.

Key Responsibilities

Primary Duties
  • Welcoming clients and visitors on arrival and undertake safety briefing 
  • Conduct office inductions for new starts 
  • Answer, direct and screen telephone calls appropriately, conveying messages
  • Booking travel, accommodation and company flat
  • Management of company flat:
    • Undertake Monthly and Annual checks
    • Arrange running repairs with landlord
    • Rent review/ Renewal
    • Utilities - meter reading
    • Cleaner organisation 
    • Rates/bills
      • TV licence 
      • Wi-Fi
      • Electricity
      • Council Tax
  • General facilities and building maintenance – ensure the office is maintained to a high standard and meets all statutory requirements; liaise with landlord and handyman to make any repairs 
  • Monthly Office Safety Inspections
  • Annual Location Risk Assessment and Fire Risk Assessment
  • Acts, and ensures others act, in accordance with all relevant Health & Safety, environment, statutory requirements, SIA (Security Industry Authority) guidelines (manage key fobs and security of office), industry standards, Xodus quality standards, processes and procedures.
  • Monitors and maintains HSE performance of work activities under their control using RAMS, and takes appropriate and timely action to control risks, escalate issues they cannot resolve and promote positive HSE behaviours to all stakeholders.
  • Ensure all workers have an up to date DSE assessment and arrange Occupational health assessments if required 
  • Ensure office has adequate First Aid Provisions, book renewal of first aiders and ensure fire wardens have appropriate training
  • Keep a record of office fire drills including staff performance and feedback
  • Establish effective service audit regime, owning the delivery of action plans to remedy or improve service
  • Manage all suppliers and maintenance contracts, reviewing often keeping all costs effective in accordance with the Xodus approvals matrix
  • Booking internal and external meetings, ordering lunch and refreshments 
  • Ensuring conference rooms and communal areas are presentable and supplies replenished
  • Stationery and office supplies ordering and stock control
  • Processing all incoming and outgoing post including arranging couriers as requested
  • Oversee seating plan and manage office moves
  • Assist with managing any sub-tenants 
  • Ensure all appropriate alarm and equipment testing is carried out
  • To seek constant improvement of the office service line through service delivery and financial savings
  • Log any accidents or near miss incidents on internal XACT system and carry out investigation
Supplemental Duties
  • Work with contacts manager to ensure insurances are displayed as required
  • Assist in arranging company events and client entertainment 
  • Support HR with taking copies of Right to Work documents 
  • Ad hoc support to office based workers with administrative duties such as filing, photocopying, printing and binding as required
  • Project Manage office expansions, including procurement of new furniture and décor 
  • Assist accounts with maintaining office petty cash
Skills 
  • Previous experience in a front of house role, providing a professional and effective reception service
  • Strong communication and relationship building skills, with a strong focus on delivering excellent customer service in all interactions
  • Initiative and drive, with a positive and confident, ‘can do’ attitude, able to manage own work load autonomously
  • The ability to multitask, maintain focus under pressure and ensure accuracy and attention to detail at all times
  • Good IT and administrative skills, including Outlook, switchboard management, and experience booking shipping and courier requests and making travel bookings.
  • Ability to work on your own and as a part of a team
  • Fully conversant with all relevant HSE and environmental requirements and their effective application
  • Maintain a high level of confidentiality
  • HSE training such as IOSH a bonus but a willingness to learn on the job essential

How to apply: 

CV and covering letter should be sent to recruitment@xodusgroup.com with Facilities Administrator clearly listed in the email subject box.  Closing date for all applications is 20th November 2017.